Bex Organizational Performance System

the approach to build a high-performing organization.

How is a high-performing organization built?

> Bex believes a high-performing organization is built by implementing an end-to-end strategy management process. The process focuses externally, delivering value to key stakeholders, and identifying everyone in the organization as a strategist and an owner of results. The approach to high-performance includes:

First: Formulating the organization’s strategy

Second: Aligning the operating model to the strategy

Third: Executing the strategy and improving

Then, repeating these steps cyclically to sustain high performance.

1. Formulate the organization’s strategy

Perform situation analysis

  • Document the current strategy

  • Examine the company/organization

  • Evaluate customers, competitors, collaborators, and context

  • Identify strategic challenges

Formulate strategic options

  • Prioritize strategic challenges

  • Identify strategic choices

  • Document multiple strategic options

Test options and choose

  • Pressure-test choices

  • Refine go-forward strategy

  • Red team the strategy

  • Gain necessary approvals

  • Finalize go-forward strategy

2. Align the operating model to the strategy

Translate the strategy

  • Create strategy maps and objectives

  • Build balanced scorecards and metrics

  • Identify strategic initiatives and themes

  • Build roadmap

  • Develop business cases to fund the strategy

  • Establish brand guide

  • Create change management and communication plans

Align the organization

  • Design the organization, reporting, and decision rights

  • Document roles and responsibilities

  • Launch change management and communication plans

  • Cascade the strategy

  • Align performance objectives and incentives

  • Design management systems

  • Assign theme owners


Plan the operations

  • Create forecasts

  • Formulate resource capacity plan

  • Finalize operating and capital budgets

3. Execute the strategy and improve

Transform

  • Design and improve processes

  • Automate and digitize with technology

  • Hire, develop, and recognize talent

  • Develop leadership values and behaviors

  • Reinforce change management and communication plans

Monitor and learn

  • Conduct operational review meetings

  • Conduct strategy execution meetings

  • Conduct leadership review meetings

Analyze and adapt

  • Conduct strategy review meetings

  • Test strategic assumptions

  • Adapt strategy as necessary